Returns & Exchanges
At Von Dutch, we want you to be fully satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unworn condition with all tags attached. Please note that limited edition drops and final sale items are not eligible for return or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Pack Your Items
Securely place the items in their original packaging, ensuring all holographic tags and branded labels remain intact.
Drop Off & Track
Hand your package to the designated carrier and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing